kandidatu USA

Supervisory Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The Sheridan VA Health Care System in Sheridan, Wyoming is hiring one Supervisory Medical Support Assistant with the Veterans Health Administration. This person directly supervises Lead Medical Support Assistants and all MSA staff across direct care clinics, including PACT and Specialty Care. The job is full-time and may require up to 25% travel.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public. The announcement says you must be a U.S. citizen, U.S. national, or owe allegiance to the U.S. to apply, though it also says non-citizens may be appointed when qualified citizens cannot be recruited.

What you would do

  • Assign work, evaluate performance, and make hiring and disciplinary decisions for MSA staff.
  • Maintain clinic appointment schedules and put backup plans in place when needed.
  • Verify patient identity and keep demographic information accurate and current.
  • Extract and analyze data to support performance reports for senior management.
  • Train staff on VHA scheduling requirements.
  • Oversee health insurance information collection and promote MyHealtheVet use.

Do you qualify for GS-8?

With experience: You need one year of experience equivalent to GS-7 leading or supervising MSAs or similar administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting, which is the GS-8 requirement. You must also show specific knowledge, skills and abilities in your application, such as managing patient support staff, fiscal planning, and staff training.

With education: A high school diploma, GED, or proficiency certificate from a state or territorial board or department of education meets the basic education requirement. Education from accredited schools is accepted only if it is recognized by the U.S. Department of Education.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV)
  • Transcript if you use education to qualify
  • Cover letter, if required
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference
  • SF-50 if you are a current or former federal employee
  • Disability letter (Schedule A) or VA disability letter, if they apply to you

How you will be rated: You are rated on your application materials, your answers to the application questionnaire, and your USA Hire assessment results. VA also runs reference checks, and missing or incomplete information may lead to an ineligible rating or a lower score.

Tips for this job:

  • The 2-page resume limit does not apply here, so describe your supervisory work clearly with dates, hours and specifics.
  • If you use education to qualify, attach an official transcript from an accredited school.
  • Set aside at least 3 hours to complete the USA Hire assessments, and finish them by the deadline.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 7:30 a.m. to 4:00 p.m. Compressed and flexible schedules are not available.

Incentives and relocation: Relocation and recruitment incentives are not authorized for this job.

Conditions of employment:

  • U.S. citizenship required to apply
  • Complete online USA Hire assessment
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with a REAL ID compliant form of identification
  • Seasonal influenza vaccination required or approved exemption
  • Must meet physical requirements in VA Directive and Handbook 5019
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$66,833 – $86,880 per year
Pay scale and grade
GS-8 · General Schedule
Location
Sheridan, Wyoming
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Not Required
Travel
25% or less
Drug test
Not required
Supervisory
Yes
Occupation
Medical Support Assistance (0679)
Announcement
CBSU-13099221-27-EW

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