kandidatu France

Director of User Experience

SMICVAL du Libournais Haute-Gironde · Local government

En français : Directeur de l'expérience usager

This job in plain words

You run the activity, manage the teams and improve user satisfaction at the SMICVAL du Libournais Haute-Gironde, in Saint-Denis-de-Pile. The job is category A and partial remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

Open to territorial civil servants at the attaché principal grade, and to contract agents. A contract agent can be hired when no civil servant application has succeeded. The job is open to people with disabilities (RQTH).

Category
Category A (executive)
Diploma
Bachelor's degree (bac+3) · Higher education Bac+3 to Bac+5, management and/or business school
Experience
Significant experience in a similar job
Contract
Civil servants (titulaires) and contract agents. For contract agents: long-term contract on a permanent post, up to 3 years, renewable up to a maximum of 6 years.

The profile they want:

  • Higher education diploma, Bac+3 to Bac+5, in management or business.
  • Significant experience in a similar job.
  • Good people, management and teaching skills.
  • Negotiation skills and customer relationship management.
  • Good writing skills and computer skills.
  • Knowledge of waste management, an asset.

What you would do

  • Run the activity, plan resources and monitor the budget.
  • Manage the teams and help staff build their skills.
  • Follow indicators and drive continuous improvement of user satisfaction.
  • Manage and monitor public contracts linked to your activity.
  • Set the strategy for relations with professionals.

How to apply

Apply on the employer's website, using the button on the offer page on Choisir le Service Public.

Good to know:

  • Partial remote work possible.
  • Working time under a management flat-rate, with flexible hours.
  • 8 weeks of leave per year, CNAS membership and a contribution to health insurance.
  • For a non-civil servant, a first phone call is planned to discuss the contract and pay.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs

  • Reception agent

    Mairie de Biarritz · Nouvelle-Aquitaine
    Category C (staff) Vocational certificate (CAP, BEP)
    Open to non-civil servants Closes in 28 days

  • Accounting and Revenue Tracking Modernisation Officer

    Mairie de Lacanau · Nouvelle-Aquitaine
    Category C (staff)
    Open to non-civil servants Closes in 33 days

  • Assistant to the Mayor

    Mairie de Castillon-la-Bataille · Nouvelle-Aquitaine
    Category B (intermediate)
    Open to non-civil servants Closes in 28 days

  • Accounting and administrative assistant

    Département de la Charente-Maritime · Nouvelle-Aquitaine
    Category C (staff)
    Open to non-civil servants Closes in 22 days

  • Statutory legal adviser (FPT)

    Centre de Gestion F.P.T. de la Charente · Nouvelle-Aquitaine
    Category A (executive) Remote work possible
    Open to non-civil servants Closes in 32 days