Study officer, strategy and digital transformation
Caisse Nationale Militaire de Sécurité Sociale (CNMSS) · State civil service
En français : Chargé(e) d'études stratégie et transformation numérique
This job in plain words
In Toulon, you analyse customer relationship data and design new digital services for the CNMSS users. The job is open to civil servants and contract staff, and remote work is possible.
Can you apply?
Open to civil servants (titulaires) and contract staff, if they meet the required legal conditions. This offer is open to people with disabilities.
- Category
- Category A (executive)
- Diploma
- Bachelor's degree (bac+3) · Higher education bac+3 to bac+5 in marketing, digital, customer relations or project management
- Experience
- Significant experience in marketing, digital, customer relations or digital project management
- Contract
- Civil servants (titulaires) and contract staff. Contract type and length not stated.
The profile they want:
- Higher education, bac+3 to bac+5, in marketing, digital, customer relations or project management.
- Excellent command of digital tools and customer relationship management (CRM) software.
- Good skills in analysing and using customer data.
- Mastery of project management methods.
- Autonomy, rigour, creativity and good interpersonal skills for cross-team work.
What you would do
- Analyse customer relationship data to identify users' needs.
- Make recommendations to improve the service offer.
- Design innovative digital services suited to new uses.
- Co-lead digital projects in your field with the people involved.
- Coordinate departments, service providers and external partners.
How to apply
Apply on the employer's website, using the link on the offer page on Choisir le Service Public.
Documents to send:
- CV
- Cover letter
Good to know:
- Remote work possible.
- Post subject to an administrative security check for intelligence and security.
- Working time of 38 hours with flexible hours, 25 days of leave and 18 RTT days, full time.
- Employer health insurance (mutuelle) with financial contribution from the CNMSS.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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