kandidatu France

Multichannel reception officer

Communes · Clichy · Local government

En français : Agent d'accueil multicanal

This job in plain words

You welcome residents by phone and in person in Clichy. You guide them, give them information and book appointments, for example for civil status.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. A person who has not passed a competitive exam can be hired directly, because the entry grade of category C allows it.

Category
Category C (staff)
Diploma
Vocational certificate (CAP, BEP) · BEPC minimum. Knowledge of foreign languages is a plus.
Contract
Civil servants (titulaires) and contract agents. Category C post. For a contract agent, contract of 3 years maximum, renewable up to 6 years in total.

The profile they want:

  • Excellent speaking and verbal skills.
  • Reading and spoken French at baccalaureate level minimum.
  • Good reception techniques.
  • Restate and summarise a request.
  • Good command of computer tools.
  • Quickly understand varied administrative procedures.
  • Handle conflict situations calmly.

What you would do

  • Welcome residents by phone and in person.
  • Give information and guide residents to the right municipal services.
  • Book appointments, including for passports and identity cards.
  • Issue queue tickets for civil status services.
  • Transfer complex calls to the right contacts.
  • Check that civil status and general affairs files are complete.

How to apply

Apply on the employer's website, or send your CV and cover letter by post or by email to the town hall.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Category C post.
  • Post vacant from 13/11/2026.
  • Remote work not stated.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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