Medical Support Assistant (Advanced)
Veterans Health Administration · Department of Veterans Affairs
This job in plain English
This is a full-time, permanent job as an Advanced Medical Support Assistant with the Veterans Health Administration, part of the VA Western Colorado Health Care System. Many vacancies are open in Craig, Glenwood Springs, Grand Junction and Montrose, Colorado, and in Moab, Utah. The job is open continuously and is not remote or telework.
It may close early. The announcement may close without advance notice, before its listed end date.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
- Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).
- Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.
- Agency employees onlyOnly current employees of the hiring agency.
Other groups listed above may get extra consideration, for example veterans' preference.
Only U.S. citizens, nationals or people who owe allegiance to the U.S. can apply. Veterans' preference has been waived for this job series through September 30, 2027.
What you would do
- Review clinic use with the patient care team using reports
- Monitor clinic setup and make needed adjustments
- Communicate with patients, care teams and other VA sites and agencies
- Process secure messages and notify patients of normal lab results
- Track follow-up care such as consults and tests
- Manage the electronic wait list and resolve issues
Do you qualify for GS-6?
With experience: You need one year of experience at the GS-5 level, such as scheduling patients, verifying insurance, reviewing health records, or coordinating patient care. The job is GS-6, and you must also show advanced knowledge of medical terms, health care processes and clinic policies.
With education: The basic education requirement is a high school diploma, GED, or an equivalent proficiency certificate. The announcement does not say that education can replace the GS-6 experience requirement.
How to apply well
What to send:
- Resume with job title, employer, pay plan and grade, duties, month and year dates, and hours per week
- SF-50 if you are a current or former federal employee
- Transcript if you use education to qualify
- DD-214 if you claim veterans' preference
- SF-15 if you claim 10-point veterans' preference
- Cover letter (accepted but not stated as required)
How you will be rated: You are rated on your application, resume, questionnaire answers and USA Hire assessments. The assessments measure customer service, flexibility, integrity, interpersonal skills, reading comprehension, reasoning, self-management and teamwork. Errors or missing information can lower your rating or make you ineligible.
Tips for this job:
- Make sure your resume lists the grade level, dates by month and year, and hours per week for each job
- Include an SF-50 showing your grade and time in grade if you are a current or former federal employee
- If you use education to qualify, attach a transcript, since documents not sent can make you ineligible
Good to know before you apply
Schedule: Full-time. The work schedule will be set when selections are made.
Incentives and relocation: Recruitment incentives (sign-on bonus) and relocation assistance are not authorized.
Conditions of employment:
- Must be a U.S. citizen
- Complete the application, questionnaire and online USA Hire assessment
- Urinalysis drug screen for testing-designated positions
- Selective Service registration for men born after 12/31/1959
- Proficient in written and spoken English
- Background and security investigation
- Online onboarding with a REAL ID-compliant form of identification
- Pass a pre-employment physical exam
- Seasonal flu vaccination required (or approved exemption)
- 1 or 2-year trial period
- Able to do light lifting under 15 pounds
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $45,409 – $69,591 per year
- Pay scale and grade
- GS-6 · General Schedule
- Locations
-
- Montrose, Colorado
- Grand Junction, Colorado
- Glenwood Springs, Colorado
- Craig, Colorado
- Moab, Utah
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Excepted
- Openings
- Many
- Security clearance
- Not Required
- Travel
- Not required
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Medical Support Assistance (0679)
- Announcement
- CBSU-13100963-27-LD
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