kandidatu USA

Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The Medical Support Assistant job is at the VA Western Colorado Health Care System in Grand Junction, Colorado, part of the Veterans Health Administration. The job focuses on patient records, phone and electronic messages, and scheduling Veterans' medical appointments. It is an open continuous announcement with many vacancies, and it is full time and on site, not remote.

Many vacancies in Grand Junction, CO

It may close early. This is an open continuous announcement that may close without advance notice, before its listed closing date.

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).
  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
  • Agency employees onlyOnly current employees of the hiring agency.
  • Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.

Other groups listed above may get extra consideration, for example veterans' preference.

This job is open to U.S. citizens, nationals, and people who owe allegiance to the U.S., plus current federal employees and current permanent VA employees. Non-citizens may be hired only if qualified citizens cannot be recruited.

What you would do

  • Schedule, reschedule, and verify patient appointments under VA scheduling guidelines.
  • Refer patients to other medical specialty clinics.
  • Review and document electronic health records.
  • Answer calls, secure messages, and chat messages from patients.
  • Relay messages to the right clinical and administrative staff.
  • Give patients information needed to resolve complaints.

Do you qualify for GS-3 to GS-5?

With experience: For GS-4, you need 1 year of experience equal to the GS-3 level, such as clinic front desk work, scheduling patients, or using patient data systems. For GS-5, you need 1 year of experience equal to the GS-4 level, such as scheduling and rescheduling patients, referring patients, and documenting health records.

With education: One year of education above high school can qualify you for GS-4. Two years of education above high school can qualify you for GS-5. A high school diploma or GED is the basic requirement for all levels.

How to apply well

What to send:

  • Resume showing job titles, employer names, pay grades held, duties, month and year dates, and hours per week
  • SF-50 if you are a current or former federal employee, showing time in grade
  • Official or unofficial transcript if you use education to qualify
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference

How you will be rated: You will be rated on your application, your questionnaire answers, and your USA Hire online assessment. The assessment measures skills such as customer service, teamwork, reading comprehension, and reasoning. Missing information or unclear experience can lower your rating, and missing required documents can make you ineligible.

Tips for this job:

  • List month and year dates and hours per week for each job on your resume, or your experience may not count.
  • Only education from accredited schools counts, so upload a transcript if you use education to qualify.
  • Set aside at least 3 hours for the USA Hire assessment, and finish it within the deadline in your notice.

Good to know before you apply

Schedule: Full time. The work schedule will be set after selection.

Incentives and relocation: Recruitment incentives (sign-on bonus) are not authorized. Relocation assistance is not authorized.

Conditions of employment:

  • Must be a U.S. citizen
  • Complete all application steps, including the online assessment
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with acceptable identification, including a REAL ID compliant card
  • Participation in the seasonal flu vaccination program is required
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$40,177 – $65,597 per year
Pay scale and grade
GS-3 to GS-5 · General Schedule
Location
Grand Junction, Colorado
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
Many
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSU-13100727-27-LD

More jobs like this

  • Medical Support Assistant

    Veterans Health Administration · Lamar, Colorado and 10 more
    $32,435 – $67,859 per year GS-3 to GS-5 Permanent
    Open to everyoneCloses in 331 days

  • Medical Support Assistant (Advanced)

    Veterans Health Administration · Montrose, Colorado and 4 more
    $45,409 – $69,591 per year GS-6 Permanent
    Open to everyoneCloses in 331 days

  • Advanced Medical Support Assistant

    Veterans Health Administration · Salida, Colorado and 9 more
    $45,409 – $75,642 per year GS-6 Permanent
    Open to everyoneCloses in 331 days

  • Lead Medical Support Assistant

    Veterans Health Administration · Lincoln, Nebraska
    $50,460 – $65,599 per year GS-7 Permanent
    Open to everyoneCloses in 9 days

  • Medical Support Assistant

    Veterans Health Administration · San Diego, California
    $50,459 – $65,597 per year GS-5 Permanent
    Open to everyoneCloses in 3 days