Your steps to apply
Medical Support Assistant (Advanced)
Veterans Health Administration · Montrose, Colorado and 4 more · Closes in 331 days
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1 Check you can apply You are here
Who can apply: The public, Federal employees - Competitive service, Federal employees - Excepted service, Internal to an agency.
Only U.S. citizens, nationals or people who owe allegiance to the U.S. can apply. Veterans' preference has been waived for this job series through September 30, 2027.
Experience: You need one year of experience at the GS-5 level, such as scheduling patients, verifying insurance, reviewing health records, or coordinating patient care. The job is GS-6, and you must also show advanced knowledge of medical terms, health care processes and clinic policies.
Education: The basic education requirement is a high school diploma, GED, or an equivalent proficiency certificate. The announcement does not say that education can replace the GS-6 experience requirement.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 331 days (September 30, until 11:59 p.m. Eastern Time).
The announcement may close without advance notice, before its listed end date.
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You are rated on your application, resume, questionnaire answers and USA Hire assessments. The assessments measure customer service, flexibility, integrity, interpersonal skills, reading comprehension, reasoning, self-management and teamwork. Errors or missing information can lower your rating or make you ineligible.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Make sure your resume lists the grade level, dates by month and year, and hours per week for each job
- Include an SF-50 showing your grade and time in grade if you are a current or former federal employee
- If you use education to qualify, attach a transcript, since documents not sent can make you ineligible
Kandidatu is an independent website: only the official posting counts. Read it before you apply.