kandidatu USA

Advanced Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The VA Northeast Ohio Healthcare System is hiring one Advanced Medical Support Assistant at the VA clinic in Warren, Ohio. The job supports a primary or specialty care team by handling appointment scheduling and patient flow. The work uses VA computer systems and the federal electronic health record, and the job is full-time, day shift, Monday through Friday.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
  • Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).
  • Agency employees onlyOnly current employees of the hiring agency.
  • Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.

Other groups listed above may get extra consideration, for example veterans' preference.

You must be a U.S. citizen to apply. The job is open to the public, and the agency also says it is open to current permanent VA employees, current permanent federal employees of other agencies, and all U.S. citizens.

What you would do

  • Schedules patient appointments
  • Coordinates clinic use reports with the patient care team
  • Tracks follow-up care such as recalls, consults, and tests
  • Communicates with patients, care teams, VA medical centers, and non-VA facilities
  • Monitors pre-appointment needs such as X-rays and lab work
  • Sets priorities and deadlines to keep work flowing

Do you qualify for GS-6?

With experience: This job is GS-6. You need 1 year of experience equivalent to GS-5 level, such as coordinating patient care flow, managing follow-up care tracking, or using advanced patient systems across clinics. The basic minimum is 6 months of clerical, office, customer service, or other administrative work.

With education: One year of education above high school can meet the basic minimum instead of experience. Education must come from a school accredited by a U.S. Department of Education-recognized accrediting body.

How to apply well

What to send:

  • Long-form resume or CV, which is required; the 2-page resume limit does not apply
  • Transcript if you use education to qualify
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference, with required proof
  • SF-50 if you are a current or former federal employee

How you will be rated: You are rated on your application, resume, questionnaire answers, and the USA Hire online competency assessment covering customer service, flexibility, integrity, interpersonal skills, reading comprehension, reasoning, self-management, and teamwork. You must meet the assessment cut score, and not finishing the assessment means you will not be considered. Errors or missing information may lower your rating, and the agency may check your information and contact references.

Tips for this job:

  • Write a clear, specific resume with dates, hours per week, and duties for each job, because the agency says it will not assume your experience.
  • Finish the USA Hire assessment on time; if your link arrives after the close, you must complete it within 48 hours.
  • If you claim veterans' preference, select it in the questionnaire and attach your DD-214; this does not apply to internal or current federal employees.

Good to know before you apply

Schedule: Full-time, Monday through Friday, 8:00 AM to 4:30 PM.

Incentives and relocation: None. Relocation and recruitment incentives are not authorized.

Conditions of employment:

  • Must be a U.S. citizen
  • Complete the online application, questionnaire, and USA Hire online assessment
  • Selective Service registration required for men born after 12/31/1959
  • Must be proficient in spoken and written English
  • Background and security investigation
  • Online onboarding with a REAL ID-compliant form of identification
  • Participation in the seasonal influenza vaccination program is required
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$47,414 – $61,638 per year
Pay scale and grade
GS-6 · General Schedule
Location
Warren, Ohio
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSR-13101864-27-JA

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