Your steps to apply
Allô Solidarités Phone Adviser
Département des Yvelines · Île-de-France · Closes in 28 days
Sign in to save your progress. Free, with just your email. You can read all the steps without an account.
1 Check the conditions You are here
Civil servants and contract agents can apply. The post is open to the rédacteur grades.
Category: Category B (intermediate)
Diploma: Bac or bac+2 level
Experience: Minimum 2 years, including 1 year of inbound calls or phone customer service
The profile they look for:
- At least 2 years of experience, including 1 year with inbound calls.
- Bac or bac+2 level.
- Good skills with office tools, internet and a CRM.
- Good command of French, spelling and grammar.
- Good listening skills, diplomacy and empathy.
- Good at handling conflict situations.
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
Deadline: November 27 (Closes in 28 days)
Apply on the employer's website, using the link on the offer page on Choisir le Service Public.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Permanent post, category B.
- Training is given from the start of the job.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.