Your steps to apply
Allô Autonomie telephone adviser
Département des Yvelines · Île-de-France · Closes in 29 days
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1 Check the conditions You are here
Civil servants (titulaires) can apply through the statutory route. Contract agents can also apply. The job is open to the grades of rédacteur, rédacteur principal de 2e classe and rédacteur principal de 1re classe.
Category: Category B (intermediate)
Diploma: Bac or Bac+2
Experience: At least 2 years in phone customer service
The profile they look for:
- Bac or Bac+2 with significant phone customer service experience.
- At least 2 years of phone customer service experience.
- Basic knowledge of PA/PH services and of local government.
- Good spoken and written French, listening, teaching and patience.
- Good handling of conflict or potential conflict.
- Good computer skills and experience with a CRM-type software.
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
Deadline: November 30 (Closes in 29 days)
Apply on the employer's website, using the link in the offer on Choisir le Service Public.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Team of 14 full-time telephone advisers.
- Flexible working hours required.
- Job vacant from 1 December 2026.
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