Your steps to apply
Allô Autonomie Phone Adviser
Département des Yvelines · Île-de-France · Closes in 7 days
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1 Check the conditions You are here
Civil servants (titulaires) and contract staff can apply. The grades open are rédacteur and rédacteur principal.
Category: Category B (intermediate)
Diploma: Bac or bac +2, with inbound phone customer service experience
Experience: At least 2 years in phone customer service
The profile they look for:
- Bac or bac +2, with phone customer service experience
- At least 2 years of phone customer service experience
- Basic knowledge of elderly (PA) and disabled (PH) people services
- Knowledge of how a local authority is organised
- Good written and spoken French
- Listening, teaching, patience and handling tense situations
- Good computer skills, including a CRM-type software
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
Deadline: November 6 (Closes in 7 days)
Apply on the employer's website, through the official offer on Choisir le Service Public.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Open-plan office within a team of 14 full-time phone advisers
- Schedule flexibility required
- The post is vacant from 01/12/2026
Kandidatu is an independent website: only the official posting counts. Read it before you apply.