kandidatu France

User support technician

Ecole Normale Supérieure Lyon · State civil service

En français : Technicien·ne support utilisateurs

This job in plain words

You help users at ENS de Lyon with their computer equipment and software. The job is based in Lyon 7 (Descartes site, building D8, Gerland) in the Support and Equipment Management team.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract workers.

Category
Category B (intermediate)
Diploma
Not stated
Contract
Civil servants (titulaires) and contract workers. Contract type and length not stated. Category B.

The profile they want:

  • Good knowledge of Windows, MacOS and Linux (Ubuntu, Debian).
  • Knowledge of Windows Active Directory and hardware maintenance.
  • Skill with GLPI and automated deployment tools.
  • Network knowledge (TCP/IP, DHCP, DNS, VLAN).
  • Knowledge of information systems security and GDPR.
  • Good teamwork and rigor.

What you would do

  • Install and update computer and phone equipment.
  • Deploy software on Windows, MacOS and Ubuntu.
  • Provide first-level technical support to users.
  • Keep printers working, together with service providers.
  • Track the loan laptops.
  • Train new administrative staff on the computer environment.

How to apply

Apply on the employer's website, through the official offer on Choisir le Service Public.

Good to know:

  • Service hours: 8:00 to 18:00.
  • Remote work: not stated.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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