kandidatu France

Head of the user relations sector

Plaine Commune · Local government

En français : Responsable du secteur relation usagers

This job in plain words

This job is based in Saint-Denis, within Plaine Commune, a public territorial body that groups 8 towns north of Paris. It is a category A (manager-level) post that requires leading cross-team projects and supervising a team.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The post is open to the attaché and principal attaché grades of the territorial civil service.

Category
Category A (executive)
Diploma
Diploma giving access to the attaché territorial grade (bachelor's degree minimum, ideally master 1 or 2). Preferred fields: public administration, organisation, service design, quality management or IT project management.
Experience
Experience in project management and/or continuous improvement.
Contract
Civil servants and contract staff. A contract worker can be hired while waiting for a civil servant, for a contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Experience in project management or continuous improvement.
  • Ability to lead complex cross-team projects.
  • Ability to supervise and support a team.
  • Good skills with digital steering tools.
  • Rigour and autonomy.
  • Good listening and dialogue skills.

What you would do

  • Lead complex cross-team projects.
  • Run working groups and steering committees.
  • Supervise and support a team.
  • Analyse activity data.
  • Write down procedures and make sure they are followed.

How to apply

Apply on the employer's website, using the button on the offer. The offer asks you to send your CV and cover letter by email.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Post vacant from 21/11/2026.
  • Remote work: not stated.
  • Salary not stated.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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