kandidatu France

Head of the on-site IT support team

Direction du numérique pour l'éducation · State civil service

En français : Responsable du pôle assistance de proximité

This job in plain words

You lead the on-site IT support team at the Pascal site in Gentilly. You handle the setup and repair of digital equipment for 2,500 users.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff (contractuels). Category A post, with management duties.

Category
Category A (executive)
Diploma
Not stated
Experience
Experienced level, with prior work in this type of role and in leading technical teams.
Contract
Open to civil servants (titulaires) and contract staff (contractuels). Contract type and length not stated.

The profile they want:

  • Experience in this type of role and in leading technical teams.
  • Skills in day-to-day project management.
  • Skills in change management support.
  • Knowledge of French state administrations and public procurement is a plus.
  • Knowledge of information systems, operations and security is a plus.
  • Knowledge of authentication and integration (SSO, API, WebService) is a plus.

What you would do

  • Lead the on-site support team at the Pascal site.
  • Supervise the work of the outsourcing provider's technicians.
  • Take part in day-to-day on-site support work.
  • Handle incidents and anomalies and follow up until they are resolved.
  • Take part in testing and approving new tools.
  • Prepare the staff moves to the Pascal site.

How to apply

Apply by email with your CV and cover letter, using the contact given on the official offer page.

Documents to send:

  • CV
  • Cover letter (required)

Good to know:

  • Remote work is not possible.
  • Heavy lifting and work at height.
  • You start in Paris (Grenelle and Dutot), then move to the Pascal site in Gentilly in 2027.
  • Tailored training may be offered on arrival.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs