Your steps to apply
Support assistance manager
Institut de Recherche pour le Développement (IRD) · Provence-Alpes-Côte d'Azur · Closes in 17 days
Sign in to save your progress. Free, with just your email. You can read all the steps without an account.
1 Check the conditions You are here
Open to civil servants (titulaires) and contract staff. Category A position.
Category: Category A (executive)
Diploma: Level 6 (licence), higher education in information systems, or engineer
The profile they look for:
- Managing outsourced IT providers and coordinating remote teams.
- Building activity indicators and reporting on user support.
- Good knowledge of information systems.
- Knowledge of ITSM solutions and ITIL good practices.
- Ability to negotiate with providers and partners.
- Excellent interpersonal skills and a customer service mindset.
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
Deadline: November 15 (Closes in 17 days)
Apply on the employer's website, through the official offer link. A CV and a cover letter are required.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Remote work possible, 1 to 3 days per week.
- The service centre is based in Montpellier.
- Regular travel expected, and occasional trips abroad.
- Full time at 38h30 per week, with 32 days of leave and 13 RTT days.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.