Your steps to apply
Production and steering coordinator for customer relations centres
Île-de-France Mobilités · Île-de-France · Closes in 51 days
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1 Check the conditions You are here
Open to civil servants at the attaché or senior attaché grade, and to contract agents. A contract agent can be hired if no civil servant application has succeeded.
Category: Category A (executive)
Diploma: Master 2 degree (marketing, organisation, etc.) or business school diploma
Experience: Proven experience in the public sector in direct contact with users, or in a company managing customer relations. Knowledge of customer relations centres is a plus.
The profile they look for:
- Able to work as a team and support a team facing complaints.
- Able to run meetings.
- Able to rank tasks and priorities.
- Strong summary skills and excellent writing.
- Diplomacy and negotiation skills.
2 Résumé and cover letter
A one- or two-page résumé and a short cover letter that takes up the duties of the offer with your examples. If you are a civil servant, you are often asked for your latest status decision (arrêté) and your latest annual review reports.
3 Apply
Deadline: December 22 (Closes in 51 days)
Apply online on the employer's website, through the official offer on Choisir le Service Public. The full offer details are on the Emploi territorial website.
4 Interview and answer
If your application is shortlisted, the employer contacts you for an interview, often with two or three people. Prepare: why this job, your experience close to the duties, and your questions.
Good to know:
- Remote work possible.
- Category A (managerial) post.
- No team management.
- Post vacant from 01/01/2027.
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