kandidatu France

France Services Adviser

Grand Cognac · Local government

En français : Conseiller France Services

This job in plain words

The France Services adviser welcomes, informs and helps residents with everyday administrative procedures. It is a full-time job based in Cognac, within the Grand Cognac network of France Services centres.

Open to non-civil servants

Can you apply?

Open to civil servants and contract agents. The grades concerned are adjoint administratif, adjoint administratif principal 2nd or 1st class.

Category
Category C (staff)
Diploma
Not stated
Experience
Experienced candidate
Contract
Civil servant (adjoint administratif cadre d'emploi) or contract agent on a 1-year fixed-term contract, renewable

The profile they want:

  • Public service ethos: rigour, neutrality, discretion and confidentiality.
  • Relationship skills: warm welcome, kindness, listening and patience.
  • Ability to explain administrative procedures clearly.
  • Very good computer skills and comfort with the internet.
  • Able to handle tense or impatient situations at the counter.
  • Team spirit and ability to adapt.

What you would do

  • Welcome, inform and support users with their procedures.
  • Give first-level information on partner services.
  • Help users complete their procedures online.
  • Refer complex cases to the right partner services.
  • Record each support session in the national reporting tool.
  • Take part in network meetings and exchanges.

How to apply

Apply online through the Grand Cognac recruitment site linked in the offer, before 6 November 2026.

Documents to send:

  • A cover letter
  • A detailed CV
  • A copy of your diplomas

Good to know:

  • Full-time job based in Cognac, with occasional duty at the Crouin off-site desk.
  • Mandatory training on the service package, given by the CNFPT within six months of starting.
  • Remote work is not possible.
  • Access to the CNAS social benefits and employer contribution to insurance and health cover (18 € per month per scheme).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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