kandidatu France

Customer service officer

Dracénie Provence Verdon agglomération (DPVa) · Local government

En français : Chargé(e) de clientèle

This job in plain words

The job is to welcome residents and manage subscriber contracts and billing. It is based in Draguignan, in the Var region, within the Water and Sanitation Department.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a civil service competition can be hired directly, because the entry grade is category C.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) or contract staff. For a contract worker: contract of up to 3 years, renewable up to a maximum of 6 years. Administrative assistant grades (category C).

The profile they want:

  • Good people skills and ability to work in a team.
  • Knowledge of customer management.
  • Good skills with standard office and IT tools.
  • Knowledge of how local authorities work.
  • Organised, rigorous and independent, with a sense of initiative.
  • Strong writing and speaking skills.

What you would do

  • Welcome residents by phone, in person or by email.
  • Handle residents' requests and manage their administrative files.
  • Carry out billing: check meter readings, calculate and issue invoices.
  • Deal with disputes, such as complaints and unpaid bills.
  • Analyse and follow up on meter faults.

How to apply

Apply on the employer's website, through the offer page on Choisir le Service Public.

Good to know:

  • Category C job (employee).
  • Post vacant from 01/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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