kandidatu France

Customer reception and service officer

SIETOM de Chalosse · Local government

En français : Chargé(e) d'accueil et de service à l'usager

This job in plain words

You welcome and help the public at SIETOM de Chalosse, at the Partenses site in Caupenne. The job mixes reception, handling requests, managing data and business software, and helping to modernise the service.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a competitive exam can be hired directly, because the entry grade of category C allows it. The open grades are adjoint administratif, adjoint administratif principal 2nd or 1st class.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginners accepted. Experience in reception, administration or public contact would be a plus.
Contract
Civil servants (permanent, by transfer or secondment) and contract staff. For contract staff: contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Public service ethic and good people skills.
  • Good command of office and computer tools.
  • Knowledge of reception and public contact techniques.
  • Rigour, organisation and ability to handle several requests at once.
  • Comfortable on the phone and able to stay calm.
  • Interest in business software and databases.

What you would do

  • Welcome and inform the public.
  • Handle requests from users.
  • Enter, check and update data.
  • Use business software and support its digital changes.
  • Follow up on identified data problems.
  • Help with the service's administrative work.

How to apply

Apply on the employer's website or on the official offer page. Applications can also be sent by email or by post to the employer.

Documents to send:

  • Cover letter
  • CV with photo

Good to know:

  • Full-time job of 37 h 30 per week.
  • No remote work; work is in an office and at the reception desk.
  • Possible tense situations with the public.
  • The text gives two deadlines: 22/12/2026 on the offer and 08/12/2026 at 12:00 in the additional information. Check with the employer.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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