kandidatu France

Customer relations officer

Commissariat au Numérique de Défense (CND) · State civil service

En français : Chargé de relations client

This job in plain words

This job is based at the Centre d'Appui Numérique in Montigny-lès-Metz. The customer relations officer handles requests from IT contacts in member organisations and gives technical advice on information systems.

Open to non-civil servants Remote work possible

Can you apply?

Open to civil servants (titulaires) and contract agents. A secret security clearance is required for this job.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Experienced candidate.
Contract
Open to civil servants (titulaires) and contract agents. Contract type and length not stated.

The profile they want:

  • Solid technical knowledge of IT, networks and equipment management.
  • Customer relations skills.
  • Office tools training planned at start.
  • Customer relations and communication training planned at start.

What you would do

  • Manage negotiation and planning of IT system outages with organisations.
  • Keep up constant communication with IT contacts in member organisations.
  • Collect, analyse and share information about incidents.
  • Take part in renewing IT equipment with organisations.
  • Update tracking files.
  • Report any IT system fault that could affect air traffic management.

How to apply

Apply by email, as stated on the official offer. Send your CV and cover letter.

Documents to send:

  • CV
  • Cover letter (required)

Good to know:

  • Remote work possible.
  • Secret security clearance required.
  • Eligible for the digital bonus (prime numérique).
  • Category B (intermediate professional grade).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

Similar jobs