kandidatu France

Customer support officer

GIP Innovation e-santé Sud · State civil service

En français : Chargé d'assistance client

This job in plain words

The customer support officer helps and advises clients on using ieSS products and services. The job is based in Hyères and remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants and contract workers can apply. The job is category C.

Category
Category C (staff)
Diploma
High school diploma (bac) · Bac to bac+2 in business IT or administrative management / assistance
Experience
Beginners accepted. Work experience, ideally in e-health, is a plus.
Contract
Open to civil servants and contract workers. Made available at 1 full-time equivalent by a legal entity that is a member of the GIP, or secondment on contract.

The profile they want:

  • Bac to bac+2 diploma in business IT or administrative management
  • Advanced skills in office software
  • Excellent people skills and listening ability
  • Able to react quickly and show initiative
  • Knowledge of health and digital health

What you would do

  • Help with online data entry
  • Provide phone support to professionals
  • Handle first-level incidents
  • Write documentation materials
  • Collect requested functional improvements

How to apply

Send your application by email to the recruitment address given in the offer, quoting publication number 2025-2125889.

Good to know:

  • Remote work possible
  • Travel possible, regionally and nationally
  • Driving licence category B required
  • Position vacant from 04/12/2025

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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