Front desk reception officer
Conseil départemental des Yvelines · Local government
En français : Chargé d'accueil physique
This job in plain words
You welcome people in person in Poissy, within the Territoire d'Action Départementale, under the Reception Team Manager. You are the first contact for residents and direct them to the right services. The job is part of the Département's Services Publics + programme to improve service quality.
Can you apply?
The post is open to civil servants and to contract staff. Contract staff can only be hired if no civil servant application has succeeded.
- Category
- Category B (intermediate)
- Diploma
- Two-year degree (bac+2) · Bac +2
- Experience
- At least 2 years of experience
- Contract
- Permanent category B post. Open to civil servants by statutory route, and to contract staff on a 36-month fixed-term contract, renewable, which may lead to a permanent contract.
The profile they want:
- At least 2 years of experience required.
- Bac +2 level required.
- Good everyday use of office software (Microsoft Office pack).
- Good written and spoken communication skills.
- Knowledge of a foreign language is a plus.
- Expected qualities: listening, kindness, discretion, neutrality.
What you would do
- Welcome visitors with courtesy, neutrality and active listening.
- Collect and update residents' personal information.
- Assess requests and pre-check eligibility for social rights.
- Help residents complete online administrative procedures.
- Handle mail-in address registrations, for example for RSA benefits.
- Direct residents to the competent internal or partner services.
How to apply
Apply on the employer's website, linked from the official offer page on Choisir le Service Public.
Good to know:
- Driving licence (category B) required.
- Post vacant from 1 December 2026.
- Contract staff recruitment follows article L332-8 of the General Civil Service Code.
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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