kandidatu France

Reception agent – Home support service

CCAS de Tourcoing · Local government

En français : Agent d'accueil – Service maintien à domicile

This job in plain words

The CCAS of Tourcoing is hiring a reception agent for its mixed home care service. The job is full-time, category C, at 26 rue de la Bienfaisance in Tourcoing.

Open to non-civil servants

Can you apply?

Civil servants (by transfer or secondment) and contract staff. A person who has not passed a civil service exam can be hired, because the grade is an entry grade in category C.

Category
Category C (staff)
Diploma
High school diploma (bac) · Baccalauréat in secretarial studies
Experience
Experienced
Contract
Civil servants (by transfer or secondment) and contract staff. Full-time. For a contract worker, a contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Knowledge of local authorities and CCAS bodies.
  • Good skills in phone and in-person reception.
  • Good command of Office tools (Word, Excel, Outlook).
  • Listening, diplomacy and respect for confidentiality.
  • Responsiveness, autonomy and teamwork.
  • Stress management when dealing with demanding visitors.

What you would do

  • Welcome the public by phone and in person.
  • Rephrase requests and direct people to the right contact.
  • Organise and prioritise tasks based on visitor flow and urgent needs.
  • Spot and report administrative errors or problems.
  • Write clear administrative letters, notes and emails.

How to apply

Apply on the employer's website, using the « Apply on employer's site » button on the official offer on Choisir le Service Public.

Good to know:

  • Full-time, with the option to work 4.5 days a week.
  • Remote work is not possible.
  • Position vacant from 4 January 2027.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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