kandidatu France

Digital reception officer

CCAS des Abymes · Local government

En français : Agent d'accueil numérique

This job in plain words

You welcome the public in Les Abymes at a local service point. You help residents get information and complete their online procedures.

Open to non-civil servants

Can you apply?

Civil servants and contract agents can apply. A person who has not passed a civil service exam can be hired directly, because the entry grade of category C allows it.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (titulaires) or contract agents. Grades of adjoint administratif, adjoint administratif principal 2nd or 1st class (category C). For a contract agent: contract of 3 years maximum, renewable up to 6 years.

The profile they want:

  • Good welcome, listening and empathy skills.
  • Ability to adapt and handle difficult situations diplomatically.
  • Good knowledge of the internet and office software.
  • Ability to analyse and rephrase to help complete files.
  • Professional discretion and respect for users.

What you would do

  • Welcome the public in person or by phone.
  • Answer residents' administrative or social questions.
  • Help with online procedures and complete application files.
  • Redirect residents to the right partner services.
  • Prepare appointments with partner services.
  • Keep statistics on visitor numbers.

How to apply

Apply on the employer's website, via the offer published on Choisir le Service Public. Check the deadline before sending your application.

Documents to send:

  • Cover letter
  • CV

Good to know:

  • Regular working hours.
  • Daily screen work.
  • Workshops across the whole territory.
  • Some periods of heavier workload.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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