kandidatu USA

Medical Support Assistant (Advanced)

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The VA Long Beach Health Care System is hiring 2 Advanced Medical Support Assistants for the Laguna Hills community-based outpatient clinic (CBOC, a smaller VA clinic) in California, within the Veterans Health Administration. The job is full-time and permanent, and the work is on-site, helping patients with appointments, records, and care team coordination. This announcement may close early once it receives 50 applications.

2 vacancies

It may close early. The announcement will close when the VA receives 50 applications, which may happen before the official closing date.

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public, but you must be a U.S. citizen, a national, or someone who owes allegiance to the U.S. Current VHA employees may qualify under a grandfathering rule if they meet the criteria in the announcement.

What you would do

  • Schedule, cancel, and reschedule patient appointments and consults.
  • Monitor electronic wait lists and enter no-show information.
  • Maintain outpatient and inpatient medical charts and administrative records.
  • Verify and update patient demographics and insurance information.
  • Coordinate information and actions related to patient care and services.
  • Manage consult metrics and resolve accuracy issues.

Do you qualify for GS-6?

With experience: For this GS-6 job, you need one year of experience equivalent to the GS-5 grade level. The basic requirements list no specific experience.

With education: A high school diploma or equivalent is required. There is no advanced education substitution for this position, so a college degree does not replace the experience requirement. Foreign education must be evaluated by a recognized private organization and be at least equivalent to U.S. education.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV), with no 2-page limit
  • Transcript, if you use education to qualify
  • DD-214 or Statement of Service, if you claim veterans' preference
  • SF-15 with proof, if you claim 10-point veterans' preference
  • Other supporting documents listed in the announcement, if they apply to you

How you will be rated: You will be rated on your application materials, your questionnaire answers, and USA Hire online assessments that measure competencies such as customer service, teamwork, and reading comprehension. Missing required information may lower your rating or make you ineligible, and the VA may check your references.

Tips for this job:

  • Submit a long-form resume or CV. The 2-page resume limit does not apply to this job.
  • Set aside at least 3 hours for the USA Hire assessments, and complete them within the deadline in your notification.
  • Apply early, because the announcement may close after 50 applications.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 8:00 am to 4:30 pm. Compressed or flexible schedules are not authorized.

Incentives and relocation: None. Relocation and recruitment incentives are not authorized, and relocation expenses are not reimbursed.

Conditions of employment:

  • Must be a U.S. citizen to apply
  • Complete all required application steps, including the online questionnaire and assessment
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding and acceptable identification, such as a REAL ID-compliant card
  • Pre-employment physical examination
  • Participate in the seasonal influenza vaccination program
  • 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$56,247 – $73,121 per year
Pay scale and grade
GS-6 · General Schedule
Location
Laguna Hills, California
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
2
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSX-13104761-27-AW

More jobs like this