kandidatu USA

Supervisory Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The Long Beach VA Health Care System is hiring one Supervisory Medical Support Assistant for its Mental Health Clinic in Long Beach, California. The job is with the Veterans Health Administration, part of the Department of Veterans Affairs, and is a permanent, full-time, non-remote supervisory role. The announcement may close early once 50 applications are received.

1 vacancy

It may close early. This job will close once 50 applications are received, which may happen before the posted closing date.

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public, but you must be a U.S. citizen, national, or someone who owes allegiance to the U.S. Non-citizens may only be hired if qualified citizens cannot be found.

What you would do

  • Schedule, cancel, and reschedule patient appointments and consults.
  • Monitor electronic wait lists and enter no-show information.
  • Maintain medical outpatient and inpatient charts and administrative records.
  • Verify and update patient demographics and insurance information.
  • Manage consult metrics and resolve accuracy issues.
  • Coordinate information and actions related to patient care and services.

Do you qualify for GS-8?

With experience: You need one year of experience equivalent to GS-7 leading or supervising medical support assistants or similar administrative patient support staff in a non-VA medical setting. Basic qualification also accepts six months of clerical, office, customer service, or other administrative work.

With education: A high school diploma meets the basic education requirement. Education above high school must be shown with a diploma or transcript. The announcement says there is no advanced education substitution for this position.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV)
  • Transcript if you use education to qualify
  • DD-214 if you claim veterans' preference
  • SF-15 if you claim 10-point veterans' preference, with required proof
  • SF-50 if you are a current or former federal employee

How you will be rated: You will be rated on how well you meet the qualifications, based on your resume, questionnaire answers, and the USA Hire online competency assessment. Your experience will be verified and reference checks may be done; vague or unclear descriptions may hurt your rating, and missing required information may result in an ineligible rating.

Tips for this job:

  • The 2-page resume limit does not apply, so use a long-form resume or CV that clearly shows dates, hours per week, and supervisory duties.
  • Set aside at least 3 hours to finish the USA Hire assessments and complete them within the deadline.
  • If you need accommodation for the assessments, request it before you start them.

Good to know before you apply

Schedule: Full-time, 8:00am to 4:30pm. Compressed or flexible schedules are not authorized.

Incentives and relocation: Relocation and recruitment incentives are not authorized. Relocation expenses are not reimbursed.

Conditions of employment:

  • U.S. citizenship required
  • Complete the online application, questionnaire, and USA Hire online assessment
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with acceptable identification; REAL ID required
  • Participation in the seasonal influenza vaccination program is required
  • 1-year trial period
  • Moderate lifting, 15 to 44 pounds
  • Light carrying, under 15 pounds
  • Reaching above shoulder and use of fingers
  • Walking up to 1 hour
  • Hearing required, hearing aid permitted

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$69,220 – $89,983 per year
Pay scale and grade
GS-8 · General Schedule
Location
Long Beach, California
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
Yes
Occupation
Medical Support Assistance (0679)
Announcement
CBSX-13104770-27-AW

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