Your steps to apply
Supervisory Medical Support Assistant
Veterans Health Administration · Long Beach, California · Closes in 3 days
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1 Check you can apply You are here
Who can apply: The public.
The job is open to the public, but you must be a U.S. citizen, national, or someone who owes allegiance to the U.S. Non-citizens may only be hired if qualified citizens cannot be found.
Experience: You need one year of experience equivalent to GS-7 leading or supervising medical support assistants or similar administrative patient support staff in a non-VA medical setting. Basic qualification also accepts six months of clerical, office, customer service, or other administrative work.
Education: A high school diploma meets the basic education requirement. Education above high school must be shown with a diploma or transcript. The announcement says there is no advanced education substitution for this position.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 3 days (November 6, until 11:59 p.m. Eastern Time).
This job will close once 50 applications are received, which may happen before the posted closing date.
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You will be rated on how well you meet the qualifications, based on your resume, questionnaire answers, and the USA Hire online competency assessment. Your experience will be verified and reference checks may be done; vague or unclear descriptions may hurt your rating, and missing required information may result in an ineligible rating.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- The 2-page resume limit does not apply, so use a long-form resume or CV that clearly shows dates, hours per week, and supervisory duties.
- Set aside at least 3 hours to finish the USA Hire assessments and complete them within the deadline.
- If you need accommodation for the assessments, request it before you start them.
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