Your steps to apply
Supervisory Medical Support Assistant
Veterans Health Administration · Louisville, Kentucky · Closes in 3 days
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1 Check you can apply You are here
Who can apply: Federal employees - Competitive service, The public, Internal to an agency, Federal employees - Excepted service.
Only U.S. citizens can apply. The job is open to the public, and the agency encourages current permanent VA employees, current permanent federal employees of other agencies, and all U.S. citizens to apply.
Experience: You need one year of experience equivalent to GS-7 leading or supervising medical support assistants or similar administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting. Your resume must show each job's title, duties, start and end month and year, and hours per week.
Education: A high school diploma, GED, or a state or territorial proficiency certificate. Education cannot replace experience at this grade level. Education from outside the U.S. must be judged equivalent to U.S. education by a private evaluation organization.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 3 days (November 6, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: Your application, questionnaire, and assessments are rated. The assessments include a Supervisory Situational Judgment Test, which takes about 45 minutes and requires you to answer every item, and rate competencies such as conflict management, influencing and negotiating, managing resources, partnering, and planning and evaluating. Missing required information may make you ineligible or lower your rating.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Your resume must show job title, duties, start and end month and year, and hours per week for each job, or it may not count.
- Keep your resume to two pages. Longer resumes make you ineligible.
- Include a current 2026 non-award SF-50 that shows one year of experience at the next lower grade.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.