kandidatu USA

Supervisory Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is a full-time supervisory job as a Supervisory Medical Support Assistant with the Robley Rex VA Medical Center in Louisville, Kentucky, part of the Veterans Health Administration. The job is with the Business Office at the Greenwood Community Based Outreach Clinic, and it has 1 open spot. This is a reannouncement, so you must apply again to be considered.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).
  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
  • Agency employees onlyOnly current employees of the hiring agency.
  • Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.

Other groups listed above may get extra consideration, for example veterans' preference.

Only U.S. citizens can apply. The job is open to the public, and the agency encourages current permanent VA employees, current permanent federal employees of other agencies, and all U.S. citizens to apply.

What you would do

  • Assign and evaluate the work of subordinate staff.
  • Resolve complex problems to make sure patient services are met.
  • Evaluate employee performance and take disciplinary action when needed.
  • Identify training needs of subordinate staff.
  • Pull and analyze data to report on performance measures to senior management.
  • Communicate with physicians, case managers, and other health professionals.

Do you qualify for GS-8?

With experience: You need one year of experience equivalent to GS-7 leading or supervising medical support assistants or similar administrative patient support staff in a non-VA medical inpatient, outpatient, or interdisciplinary setting. Your resume must show each job's title, duties, start and end month and year, and hours per week.

With education: A high school diploma, GED, or a state or territorial proficiency certificate. Education cannot replace experience at this grade level. Education from outside the U.S. must be judged equivalent to U.S. education by a private evaluation organization.

How to apply well

What to send:

  • Long-form resume or CV, no more than two pages, showing job title, duties, start and end month and year, and hours per week for each job
  • Most recent 2026 non-award SF-50 showing one year of experience at the next lower grade
  • Transcript, if you use education to qualify (must be from an accredited school)
  • Cover letter, DD-214, disability letter, or SF-15, only if they apply to you

How you will be rated: Your application, questionnaire, and assessments are rated. The assessments include a Supervisory Situational Judgment Test, which takes about 45 minutes and requires you to answer every item, and rate competencies such as conflict management, influencing and negotiating, managing resources, partnering, and planning and evaluating. Missing required information may make you ineligible or lower your rating.

Tips for this job:

  • Your resume must show job title, duties, start and end month and year, and hours per week for each job, or it may not count.
  • Keep your resume to two pages. Longer resumes make you ineligible.
  • Include a current 2026 non-award SF-50 that shows one year of experience at the next lower grade.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 8:00 am to 4:30 pm.

Incentives and relocation: No sign-on bonus or relocation help; both are not authorized. Listed benefits include up to 12 weeks of paid parental leave after 12 months and a child care subsidy after 60 days.

Conditions of employment:

  • U.S. citizenship required
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding; some ID cards that are not REAL ID compliant are not accepted
  • Seasonal flu vaccination required, or an approved exemption with a face mask
  • 1 or 2-year trial period
  • Must complete every application step, the questionnaire, and the assessment
  • Must be able to operate a computer and manage multiple tasks; mostly sitting work with some light lifting

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$61,730 – $80,246 per year
Pay scale and grade
GS-8 · General Schedule
Location
Louisville, Kentucky
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
Yes
Occupation
Medical Support Assistance (0679)
Announcement
CBTG-13103888-27-ZD

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