Public Safety Telecommunicator (Office Automation)

What you would do

• Monitor and log the status of police, fire and medical field units.
• Receive and evaluate 911 emergency calls, including alarm calls.
• Dispatch police, fire, ambulance, Med-Evac, rescue or hazardous materials units.
• Use computer databases to give field units hazardous materials information.
• Maintain reports and pull statistics using the National Fire Incident Reporting System.

Do you qualify for GS-5 to GS-7?

With experience: For GS-5, you need one year of specialized experience (paid or unpaid) that includes operating computer systems, talking with callers to find out what their calls are about, and using communication equipment to respond. For GS-6 and GS-7, you need one year of similar experience at each level, with GS-7 requiring answering emergency calls, dispatching emergency personnel, and running dispatch software.

With education: Four years of education above high school from an accredited business, secretarial or technical school, junior college, college or university, with transcripts attached. You can also combine education and experience so the total reaches 100 percent.

Licenses and certifications you need:

• Valid state driver's license
• Cardiopulmonary Resuscitation (CPR) certification
• Emergency Medical Dispatch certification
• Department of Defense Telecommunicator I and II or equivalent
• State National Crime Information Center (NCIC) certification

How to apply well

What to send:

• Resume of two pages or less showing employer, job title, start and end month and year, hours per week, and duties
• Transcripts if you qualify through education
• Copy of each required license or certification
• Proof of U.S. citizenship
• Pre-Employment Certification Statement for Selective Service, if required
• Optional cover letter

How you will be rated: Human Resources reviews your resume and supporting documents against the listed qualifications and rates you based on them. If your qualifications or experience appear inflated, you may lose consideration, and incomplete packages are not considered.

Tips for this job:

• Your resume must be two pages or less and show hours per week for each job, or it may be marked incomplete.
• If you qualify through education, attach transcripts, and attach a copy of each required license or certification, or you will be rated ineligible.
• Use plain language and avoid acronyms in your resume, because the agency will not guess what your experience means.

Good to know before you apply

Schedule: Full-time. Rotating shift work including nights, weekends and holidays. Most Dugway workers follow four 10-hour shifts, Monday through Thursday.

Incentives and relocation: Recruitment and relocation incentives may be authorized. Student loan repayment may be authorized. Permanent Change of Station allowances may be authorized.

Conditions of employment:

• Background investigation; may be subject to a suitability or fitness determination
• Fingerprint-based criminal history check
• Show proficiency on E911, CAD, Land Mobile Radio and alerting software within 16 weeks
• Rotating shift work, including nights, weekends and holidays
• Must report to work during weather emergencies or base closures
• May be required to wear a uniform
• Complete NIMS IS 100, 300, 700, 800 and 907 courses
• Complete continuing dispatch education requirements
• About 5 percent temporary duty travel
• One-year probationary period
• Direct deposit of pay required
• Selective Service registration for men born after December 31, 1959
• Qualified typist: 40 words per minute on a 5-minute sample with three or fewer errors

Job details

Salary

$40,736 – $65,599 per year

Pay scale and grade

GS-5 to GS-7 · General Schedule

Location

Dugway Proving Ground, Utah

Appointment

Permanent

Work schedule

Full-time

Service

Competitive

Openings

1

Security clearance

Not Required

Travel

Occasional travel

Drug test

Not required

Supervisory

No

Occupation

Dispatching (2151)

Announcement

MCFS-27-13100258-DHAFR