Your steps to apply
Medical Support Assistant (Advanced)
Veterans Health Administration · New Bedford, Massachusetts · Closes in 7 days
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1 Check you can apply You are here
Who can apply: Internal to an agency, The public.
The job is open to U.S. citizens, nationals and people who owe allegiance to the U.S., and to current permanent VA employees and current permanent federal employees of other agencies. Veterans' preference does not apply because it has been waived for this announcement due to a critical staffing shortage.
Experience: You need 1 year of experience equivalent to GS-5 in federal service. You must also show advanced knowledge of health care scheduling, medical terminology and clinic processes, and the ability to work with many kinds of medical staff.
Education: A high school diploma, GED or state proficiency certificate is required. Education cannot replace experience at this grade.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 7 days (November 10, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You will be rated on how well you meet the qualifications, based on your resume, questionnaire and documents, which will be verified. Applications missing required forms receive an IFFM (ineligible due to missing forms) rating, and you may be asked to submit narrative answers to the knowledge, skills and abilities (KSAs) before appointment.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Your resume must list the month and year of each job, the hours worked per week, and the series and grade of each federal job.
- If you are a current or former federal employee, your most recent non-award SF-50 must be less than a year old and show grade and step.
- Submit your complete application package by 11:59 PM ET on 11/10/2026, because the agency will not contact you for missing documents.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.