Your steps to apply

Medical Support Assistant (Advanced)
Veterans Health Administration · Joplin, Missouri and 16 more · Closes in 331 days

1 Check you can apply
2 Resume and documents
3 Apply on USAJOBS
4 After you apply

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1 Check you can apply You are here

Who can apply: Federal employees - Excepted service, Internal to an agency, Federal employees - Competitive service, The public.

You must be a U.S. citizen to apply for this job. The agency says the job is open to current permanent VA Nationwide employees, federal employees of other agencies, and U.S. citizens.

Experience: To qualify at the GS-6 level, you need one year of experience equivalent to the GS-5 grade level, doing difficult administrative patient support work. Your resume must describe your duties in specific detail and show your average hours per week.

Education: A high school diploma, a GED equivalency certificate, or a proficiency certificate from a state or territorial board or department of education meets the basic education requirement. Education from non-U.S. schools needs a Certificate of Foreign Equivalency.

Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.

2 Resume and documents

Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.

Resume ready: dates, hours per week, duties Long-form resume or CV showing job title, duties, start and end dates (month/year), and average hours per week SF-50 if you are a current or former federal employee Proof of high school completion (diploma, transcript, GED, or proficiency certificate) if selected Transcript if you use education to qualify Other documents such as a cover letter or DD-214 may be required if they apply to you

3 Apply on USAJOBS

Closes in 331 days (September 30, until 11:59 p.m. Eastern Time).

You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.

How they rate you: You will be rated on how well you meet the qualifications, your answers on the application questionnaire, and your results on the USA Hire online assessments, which measure skills such as customer service, teamwork, and reasoning. Errors or missing information may lead to an ineligible rating or a lower overall rating, and the agency performs reference checks.

Apply on USAJOBS ↗

4 After you apply

In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.

For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.

If they choose you: a tentative offer, then a background check, then the final offer with your start date.

Tips for this job:

Your resume must list the job title, duties, start and end dates (month/year), and average hours per week for each job.
The 2-page resume requirement does not apply to this position.
Set aside at least 3 hours for the USA Hire assessments, and finish them by the deadline in your notification.

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