Your steps to apply

Medical Support Assistant (Advanced)
Veterans Health Administration · Ann Arbor, Michigan · Closes in 2 days

1 Check you can apply
2 Resume and documents
3 Apply on USAJOBS
4 After you apply

Sign in to save your progress. Free, with just your email. You can read all the steps without an account.

1 Check you can apply You are here

Who can apply: Federal employees - Excepted service, Internal to an agency, Federal employees - Competitive service, The public.

You must be a U.S. citizen, national, or someone who owes allegiance to the U.S. The job is open to the public and to current federal employees. Veterans' preference will not be applied to this job.

Experience: You need one year of experience comparable to GS-5 Medical Support Assistant work, such as scheduling appointments, answering phones, and relaying messages for a health care team. Your resume must list job title, duties, start and end dates, and hours per week for each job.

Education: A high school diploma, a GED, or an equivalent proficiency certificate from a state or territory education board. A transcript or proof of diploma is required if you use education to qualify.

Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.

2 Resume and documents

Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.

Resume ready: dates, hours per week, duties Long-form resume or CV showing job title, duties, dates, and hours per week Transcript or proof of diploma if you use education to qualify SF-50 if you are a current or former federal employee Other documents that apply to you, such as a cover letter or Schedule A disability letter

3 Apply on USAJOBS

Closes in 2 days (November 6, until 11:59 p.m. Eastern Time).

You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.

How they rate you: You are rated on your application, your questionnaire answers, and your USA Hire online assessment. The agency may also run reference checks. Missing or unclear information may make you ineligible or lower your rating.

Apply on USAJOBS ↗

4 After you apply

In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.

For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.

If they choose you: a tentative offer, then a background check, then the final offer with your start date.

Tips for this job:

List every job on your resume with job title, duties, start and end dates, and hours per week, or your experience may not count.
After you apply, you will get a link for the USA Hire assessment, so set aside at least 3 hours to complete it.
Check that your resume and documents are uploaded before 11:59 PM ET on the closing date, because missing items can lower your rating.

Kandidatu is an independent website: only the official posting counts. Read it before you apply.