Your steps to apply
Medical Support Assistant (Advanced)
Veterans Health Administration · Cleveland, Ohio · Closes in 3 days
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1 Check you can apply You are here
Who can apply: Veterans, Federal employees - Competitive service, The public, Federal employees - Excepted service, Internal to an agency.
This job is open to the public, but you must be a U.S. citizen. Veterans and certain family members may claim veterans' preference, but it does not apply to current permanent federal employees.
Experience: You need one year of experience equivalent to the next lower grade below GS-6. The announcement also expects advanced knowledge of health care scheduling, referrals, follow-up care and medical terminology, and two years of specialty medicine scheduling is preferred.
Education: A high school diploma, GED or state proficiency certificate can qualify. Education from outside the U.S. must be judged equivalent to a U.S. program by an outside evaluator, and a transcript is required if you use education.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 3 days (November 6, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You will be rated on how well you meet the qualifications, your questionnaire answers, and your USA Hire assessment results. Your application and documents will be verified, and missing or unclear information may lower your rating or make you ineligible.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Your resume must show dates for each job by month and year, and the 2-page resume limit does not apply
- Set aside at least 3 hours for the USA Hire assessments and finish before the deadline in your notice
- If you use foreign education, send both the transcript and a Certificate of Foreign Equivalency
Kandidatu is an independent website: only the official posting counts. Read it before you apply.