IT Specialist (Network Services)

What you would do

• Provide administration and user support for healthcare clinical information systems.
• Monitor the ongoing operation of the network for assigned clinical systems.
• Serve as clinical systems lead and User Role Assignment coordinator for the medical facility.
• Serve as Clinical Systems Security Officer and report security issues to the Information Assurance Manager.
• Evaluate work related to computer networks and telecommunications.

Do you qualify for GS-11?

With experience: You need 1 year of specialized experience at the GS-09 level. Specialized experience here means reviewing systems for availability, monitoring system performance, and diagnosing and fixing problems from user calls or reported incidents. Your experience must also show four skills: attention to detail, customer service, oral communication, and problem solving.

With education: You can qualify with a Ph.D. or equivalent doctoral degree, or with 3 full years of graduate education leading toward such a degree, in a listed field such as computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. You can also qualify with 3 full years of graduate education that included at least 24 semester hours in those fields and required building or changing applications, systems, or networks. Education must come from an accredited school. Foreign education needs an evaluation or full U.S. credit.

Licenses and certifications you need:

• A+ certification, which you must obtain and maintain

How to apply well

What to send:

• Resume of two pages or less showing employer, job title, start and end dates (month and year), hours worked per week, and duties
• Official transcripts if you use education to qualify
• Most recent performance appraisal, if applicable
• Cover letter (optional)
• Documents proving veterans' preference, if you claim it

How you will be rated: Your application package, including your resume, supporting documents, and online questionnaire, will be reviewed to check if you meet the qualifications. Applications with missing information may be marked incomplete or rated ineligible, and inflated qualifications may cause you to lose consideration.

Tips for this job:

• Your resume must show hours worked per week for each job, or your application may be marked incomplete.
• Your resume must be two pages or less, and it should describe duties that match the four required skills and the network tasks listed.
• If you use education instead of experience, you must submit official transcripts from accredited schools, or your education will not be counted.

Good to know before you apply

Schedule: Full-time. Mission Essential and Inclement Weather Essential designations apply during emergencies and severe weather.

Conditions of employment:

• Appointment may be subject to a suitability or fitness determination after a background investigation
• Personnel Security Investigation required
• Must be able to obtain and maintain eligibility for a Secret security clearance
• Background investigation and credit check required
• Seasonal influenza vaccination consent or a recognized exemption
• Immunization screening required; Hepatitis B immunization required for direct patient contact positions
• Selective Service registration for men born after 1959
• 1-year probationary period
• Direct deposit of pay required
• Mission Essential position: must report to work during emergencies
• Inclement Weather Essential position: must try to report or stay on duty during severe weather
• Permanent Change of Station costs are not authorized

Job details

Salary

$75,897 – $98,671 per year

Pay scale and grade

GS-11 · General Schedule

Location

Fort Leavenworth, Kansas

Appointment

Permanent

Work schedule

Full-time

Service

Competitive

Openings

1

Security clearance

Secret

Travel

Not required

Drug test

Not required

Supervisory

No

Occupation

Information Technology Management (2210)

Announcement

HSJW-27-13105013-DHA