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Hotel Desk Clerk NF-01

United States Army Installation Management Command · Department of the Army

This job in plain English

This is an hourly hotel desk clerk job at Pililaau Army Recreation Center in Waianae, on the Island of Oahu, Hawaii. It is offered by the U.S. Army Installation Management Command's recreation program and is a non-appropriated fund (NAF) job. The appointment is intermittent and flexible, so hours vary from 0 to 40 per week and benefits are not included.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Open to U.S. citizens and non-U.S. nationals who have lived in the U.S. or a U.S. territory for at least three continuous years right before starting federal affiliation. The area of consideration is local, Island of Oahu, and includes Military Spouse Preference and Involuntarily Separated Military Preference candidates.

What you would do

  • Make reservations for incoming guests based on room availability.
  • Help guests complete registration forms and answer questions about room rules.
  • Issue room keys and explain how to use facilities and equipment.
  • Answer billing questions and calculate charges for guests checking out.
  • Count and secure cash at the end of each shift.

Do you qualify for NF-1?

With experience: The announcement lists at least six months of customer service experience in hospitality, retail, or a related industry as a highly qualified criterion. One year of hotel front desk experience is preferred but not required. It does not state a grade level for the experience.

How to apply well

What to send:

  • Resume of no more than two pages, legible, 5 MB or less, showing relevant experience
  • Optional cover letter
  • DD-214 or Statement of Service, if you claim a preference that needs it
  • Documents supporting any preference you claim, such as PCS orders or DA Form 3434

How you will be rated: Applicants are rated on how well they meet the qualifications, using the online questionnaire and the resume. Incomplete applications, including skipped questionnaire items, may be rated ineligible, and overstated qualifications may affect consideration.

Tips for this job:

  • Keep your resume to two pages or less, since longer or unreadable resumes will not be considered.
  • Clearly show your front desk, customer service, cash handling, and reservation system experience on your resume.
  • Answer every questionnaire question, because missing answers can make your application ineligible.

Good to know before you apply

Schedule: Intermittent, 0 to 40 hours per week. Work hours may include nights, weekends and holidays. Sunday premium pay and night differential may be authorized.

Incentives and relocation: Incentives will not be paid. Relocation expenses are not reimbursed, and PCS move costs are not authorized.

Conditions of employment:

  • Direct deposit and Social Security card required
  • Must meet qualification, eligibility and background requirements
  • One-year probationary period may be required
  • E-Verify employment check
  • Pre-employment checks under AR 215-3, including a Tier 1 background investigation
  • May be required to stand for extended periods
  • Work hours may include nights, weekends and holidays
  • Selective Service registration required if applicable
  • Some federal facilities may require a REAL ID-compliant license or ID

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$18.00 – $19.00 per hour
Pay scale and grade
NF-1 · Nonappropriated fund
Location
Waianae, Hawaii
Appointment
Intermittent
Work schedule
Intermittent
Service
Competitive
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Miscellaneous Clerk And Assistant (0303)
Announcement
O3NAFEW-26-13104713

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