Your steps to apply
Guest Services Manager
Pacific Air Forces · Elmendorf AFB, Alaska · Closes in 8 days
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1 Check you can apply You are here
Who can apply: The public.
The job is open to the public, but applicants must be U.S. citizens, U.S. nationals, or people who owe allegiance to the U.S. Preferences such as military spouse, veteran, and transition hiring preference may apply, and proof of eligibility must be submitted.
Experience: You must have front desk experience from a military or civilian hotel and the ability to build teams. You also need general clerical or cashier experience that shows you can handle multiple tasks, give good customer service, solve basic arithmetic, and make change. Supervisory experience in another lodging area, such as housekeeping, can replace front desk experience.
Education: This position does not allow education to replace experience.
Licenses and certifications:
- Valid state driver's license
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 8 days (November 13, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: Your resume and supporting documents are checked against the job qualifications, and applicants who meet the minimum are compared with their questionnaire answers. If it appears you exaggerated your answers, you may lose consideration for the job.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Your resume must clearly show your front desk, cashier, or supervisory experience with dates and details, since education cannot substitute.
- If you claim a veterans' or other preference, upload the proof with your application, or your application will be incomplete.
- Upload your resume early, because documents can take several hours to clear the virus scan before you submit by the closing date.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.