kandidatu USA

Family Support Coordinator (Exceptional Family Member Program/Family Member Travel Screening)

Military Treatment Facilities under DHA · Department of Defense

This job in plain English

This is a full-time, permanent job as a Family Support Coordinator at General Leonard Wood Community Hospital in Fort Leonard Wood, Missouri, for Military Treatment Facilities under the Defense Health Agency. It is a direct hire with 1 vacancy, and the announcement says multiple positions may be filled from it. The job is on-site only, with no telework, remote work, or required travel.

1 vacancy; multiple positions may be filled from this announcement

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

The job is open to the public, but only U.S. citizens, nationals, or people who owe allegiance to the U.S. can apply. You must provide proof of U.S. citizenship.

What you would do

  • Identify and plan program resource needs, including staff, supplies, and equipment, and provide budget input.
  • Assist staff, medical personnel, service members, and families with program questions.
  • Analyze health care service trends and advise leadership on program needs.
  • Process enrollment documents for eligible service members and family members.
  • Monitor appointment booking and advise on scheduling changes for providers and screeners.

Do you qualify for GS-7 to GS-9?

With experience: For GS-07, you need one year of specialized experience helping coordinate medical treatment facility services or programs, gathering and verifying information, and applying set procedures to straightforward issues under close supervision. For GS-09, you need one year of specialized experience providing administrative support to medical treatment facilities, such as managing programs, conducting interviews, reviewing records, or checking compliance, and maintaining data and reports.

With education: The basic requirement can be met with a bachelor's degree or higher in behavioral or social science, such as sociology or social work. It can also be met with a mix of education and experience, or with four years of experience showing knowledge of behavioral or social sciences equal to a major. For GS-07, one full year of graduate education in a related field can qualify, as can superior academic achievement: top third of your class, a GPA of 3.0 or higher, or membership in an approved honor society. For GS-09, a master's degree or two full years of progressively higher graduate education in a related field can qualify. Foreign education must be evaluated by a recognized service or receive full credit from a U.S. accredited school.

How to apply well

What to send:

  • Resume of two pages or less showing employer, job title, start and end months and years, hours per week, and duties
  • Transcript if you qualify using education
  • Most recent performance appraisal, if applicable
  • Cover letter (optional)
  • Responses to the online questionnaire

How you will be rated: Your full application package (resume, supporting documents, and questionnaire) is reviewed to see if you meet the qualification requirements. If you are found to have inflated your qualifications or experience, you may lose consideration, and errors or missing information can affect your eligibility.

Tips for this job:

  • Your resume must show dates by month and year, hours per week, and duties for each job, or your application may be marked incomplete.
  • Keep your resume to two pages or less, because longer resumes are removed from consideration.
  • If you qualify using education, you must upload your transcript or you will be rated ineligible.

Good to know before you apply

Schedule: Full-time. The position is mission essential, so you must report to work during contingency operations, natural disasters, extreme weather, or other emergencies.

Incentives and relocation: Relocation expenses are not reimbursed, and Permanent Change of Station moving costs are not authorized. Salary negotiation may be available for candidates who are new to federal service.

Conditions of employment:

  • Background investigation for suitability or fitness
  • Personnel Security Investigation required
  • Sign consent for seasonal flu vaccination or provide a recognized exemption
  • Immunization screening; Hepatitis B vaccine required for direct patient contact positions
  • 1-year probationary period
  • Selective Service registration for men born after December 31, 1959
  • Direct deposit of pay is required
  • Mission Essential: must report to work during emergencies and contingency operations
  • Selection subject to Department of Defense displaced employee referral restrictions

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$57,188 – $80,243 per year
Pay scale and grade
GS-7 to GS-9 · General Schedule
Location
Fort Leonard Wood, Missouri
Appointment
Permanent
Work schedule
Full-time
Service
Competitive
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Social Science (0101)
Announcement
HSJW-27-13099434-DHA

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