Your steps to apply

Digital User Experience Analyst
Internal Revenue Service · Fresno, California and 27 more · Closes in 2 days

1 Check you can apply
2 Resume and documents
3 Apply on USAJOBS
4 After you apply

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1 Check you can apply You are here

Who can apply: Career transition (CTAP, ICTAP, RPL), The public.

The job is open to the public, but only U.S. citizens or nationals can apply. Displaced federal employees under CTAP or ICTAP get special selection priority if they are rated CAT B.

Experience: You need 1 year of specialized experience at a level equal to a GS-13 federal employee. Specialized experience means work such as user-centered design, creating user interface designs and prototypes, analyzing digital product use, and engaging stakeholders. Federal experience is not required, and experience can come from the public sector, private sector or volunteer work.

Education: A college or university degree from an accredited school can count toward the requirements. Education from a foreign school can count if you show proof it is equivalent to a U.S. education.

Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.

2 Resume and documents

Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.

Resume ready: dates, hours per week, duties Resume of no more than two pages, with employer, job title, start and end dates (MM/DD/YYYY) and hours per week for each job Transcripts in English if you qualify through education DD-214 if you claim veterans' preference SF-15 if you claim 10-point veterans' preference SF-50 if you are a current or former federal employee CTAP or ICTAP documentation if it applies to you

3 Apply on USAJOBS

Closes in 2 days (November 5, until 11:59 p.m. Eastern Time).

You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.

How they rate you: Your application materials, online questionnaire and USA Hire assessments are used to rate you. You are placed in quality category CAT A, B or C, and the highest categories are referred for interviews. Overstating your experience or cheating on an assessment can get you removed from consideration.

Apply on USAJOBS ↗

4 After you apply

In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.

For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.

If they choose you: a tentative offer, then a background check, then the final offer with your start date.

Tips for this job:

Your resume must show MM/DD/YYYY start and end dates and hours per week for every job, or you may not get full credit for your experience.
Keep your resume to two pages and write your own descriptions instead of copying duties from the announcement.
Think carefully about which location you choose, because the one you are selected for becomes your official post of duty.

Kandidatu is an independent website: only the official posting counts. Read it before you apply.