Your steps to apply
Advanced Medical Support Assistant
Veterans Health Administration · West Haven, Connecticut · Closes in 3 days
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1 Check you can apply You are here
Who can apply: The public.
Only U.S. citizens can apply. This hiring uses a hard-to-fill memo that waives veterans' preference, but veterans are encouraged to apply and will be fully considered.
Experience: You need one year of experience comparable to GS-5 in Federal service. This can include clinic work in a hospital or doctor's office with high-volume scheduling and high-level customer service. You also need six months of clerical, office, customer service or other administrative work.
Education: A high school diploma, GED, or state proficiency certificate is required. Education cannot replace experience at this grade.
Licenses and certifications:
- Valid state driver's license
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 3 days (November 6, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You will be rated on how well you meet the qualifications, your questionnaire answers, and required USA Hire assessments that measure customer service, flexibility, integrity, teamwork and other skills. Missing required information or documents may result in an ineligible rating.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Show specific clinic scheduling, customer service and administrative experience with dates and hours in your resume.
- Set aside at least 3 hours for the USA Hire assessments and complete them within the deadline in your notice.
- Submit your full application package before 11:59 PM ET on the closing date shown on USAJOBS.
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