Your steps to apply
Advanced Medical Support Assistant
Veterans Health Administration · Fresno, California · Closes in 2 days
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1 Check you can apply You are here
Who can apply: The public, Internal to an agency.
This job is open to U.S. citizens, nationals, or people who owe allegiance to the U.S. It is also open to current federal employees of the Department of Veterans Affairs. The announcement also says you must be a U.S. citizen to apply.
Experience: You need one year of experience comparable to GS-05, the next lower grade. Qualifying work includes answering phones, greeting patients, relaying messages, and scheduling appointments, such as checking provider orders against scheduling guidelines.
Education: A high school diploma, GED, or a proficiency certificate from a state or territorial education board meets the basic education requirement. There is no education substitution at this grade level.
Experience can be paid or unpaid, volunteer work included: if it matches the duties, it counts. The full rules are in the announcement.
2 Resume and documents
Write a federal resume for this job. For each job you held, give the month and year you started and ended, your hours per week and what you did, using the words of the experience the announcement asks for. Many announcements accept resumes of up to 2 pages: check this one.
3 Apply on USAJOBS
Closes in 2 days (November 5, until 11:59 p.m. Eastern Time).
You sign in to USAJOBS with a Login.gov account, answer the questionnaire and upload your documents, then you submit. Answer the questionnaire honestly: your resume must show what you claim.
How they rate you: You are rated on how well you meet the qualifications, based on your questionnaire answers and your application documents. Your documents will be verified, and missing or incorrect information may lower your rating or make you ineligible.
4 After you apply
In USAJOBS, under Applications, you can see where your application stands: received, reviewed, referred to the hiring manager or not, then selected or not. It can take a few weeks.
For the interview, prepare three examples with the STAR method: the Situation, the Task, what you did (Action) and the Result.
If they choose you: a tentative offer, then a background check, then the final offer with your start date.
Tips for this job:
- Describe your scheduling and patient support experience clearly and specifically, with dates and hours per week, because the agency will verify it.
- If you are a veteran, claim veterans' preference in the questionnaire and upload your DD-214.
- Submit your full application package, including all required documents, by 11:59 PM ET on 11/05/2026.
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