kandidatu México

Deputy Manager for User Services

Secretaría de Medio Ambiente y Recursos Naturales · Gerencia de Servicios a Usuarios

En español: Subgerente de Atención a Usuarios

Registration is closed

Registration closed on October 27, 2026. These similar jobs are still open:

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This job in plain words

This job coordinates service to users of national waters and the general public across the whole country. It requires knowledge of water law and procedures, and strategic vision is also assessed.

Open to the public Vacancies: 1

Can you apply?

Mexican citizens with full rights and foreigners whose immigration status allows them to do the job can apply. They must meet the education and experience required in the job profile.

Education
Bachelor's degree · Degree holder (titled)
Fields of study
Administración, Ciencias Políticas y Administración Pública, Computación e Informática, Comunicación, Contaduría, Derecho, Agronomía, Geología, Ingeniería Civil, Hidráulica, Hidrología
Experience
At least 5 years
Experience areas
  • Hydrology
  • Information and communication technologies
  • Construction technology
  • Public administration
  • Public opinion
  • Business organization and management
  • Administration
  • National law and legislation
  • Legal defense and procedures

Also:

  • Pass the exam set out in the contest bases.
  • Knowledge of the National Waters Law, the Federal Duties Law and the Federal Administrative Procedure Law.
  • Microsoft Office skills.
  • Willingness to travel and relocate.
  • Daytime schedule with special work periods.
General requirements for every competition
  • Be a Mexican citizen with full rights, or a foreigner whose immigration status allows the job.
  • Not have been sentenced to prison for an intentional crime.
  • Be fit to perform duties in the public service.
  • Not belong to the clergy or be a minister of any religion.
  • Not be disqualified from public service and have no other legal impediment.

What you would do

  • Coordinate service to national water users across the country.
  • Develop systems and guidelines to improve counter services.
  • Plan national campaigns about water procedures.
  • Supervise service programs at national, regional and state levels.
  • Track the budget of the User Services Management.
  • Personally assist users and give information about their procedures.

How the competition works

Stages:

  • I. Resume review: call published on October 14, 2026; candidate registration from October 14 to 27, 2026; resume review on October 27, 2026; document check and delivery before January 11, 2027 (deadline).
  • II. Technical knowledge exam, general federal public administration knowledge exam, and skills assessment: before January 11, 2027 (deadline).
  • III. Experience assessment and merit review: before January 11, 2027 (deadline).
  • IV. Interview: before January 11, 2027 (deadline).
  • V. Final decision on the result of the competition: before January 11, 2027 (deadline).

Minimum score: 70 en una escala de 0 a 100 puntos, sin decimales

Documents you will need:

  • Original Verification Checklist form for document review, completed.
  • Printout of the TrabajaEn main screen (Personal Profile) and the invitation message.
  • Valid official photo ID with signature (Voter ID or passport), original and copy.
  • Birth certificate and/or immigration form FM3, as applicable, original and copy.
  • Printout of the CURP.
  • Printout of the resume registered on TrabajaEn, signed, with the sworn statement wording.
  • Detailed and updated executive resume.
  • Document proving the required studies (for example, degree and professional license, graduate letter, or school certificate), original and copy.
  • Official work certificates proving experience, with start and end dates, original and copy.
  • Sworn statement form, printed from the Conagua website.

Important:

  • The dates for stages II to V are deadlines; Conagua will send the exact place, day and time through TrabajaEn (under My messages).
  • If you do not take an evaluation or do not attend the interview, you are disqualified from the competition.
  • Arriving more than fifteen minutes late to an evaluation means you are disqualified.
  • Finalists who do not win may join the pool of candidates for one year.

We wrote this summary automatically from the official call. Only the call published in the Diario Oficial de la Federación counts: read it before you register.