kandidatu México

Medical Subdirectorate (Guidance and Case Management)

Secretaría de Salud · Comisión Nacional de Arbitraje Médico

En español: Subdirección Médica (Orientación y Gestión)

This job in plain words

This job receives, records and follows up on complaints that reach the National Commission of Medical Arbitration in person, by mail, email or phone. It also organizes the cases and sends them to the right areas.

Open to the public Vacancies: 1

Can you apply?

People who meet the education and experience requirements for the job can apply. They must be Mexican citizens with full rights, or foreign nationals whose immigration status allows them to do the job.

Education
Bachelor's degree · Degree holder
Fields of study
Medicina
Experience
At least 3 years
Experience areas
  • Political science: public administration
  • Medical sciences: public health
  • Psychology: counseling and guidance

Also:

  • Language: not required.
  • Travel: not applicable.
  • Minimum score of 70 points on the technical knowledge exam.
General requirements for every competition
  • Be a Mexican citizen with full rights, or a foreign national whose immigration status allows the job
  • Not have been sentenced to prison for an intentional crime
  • Have the skills needed for the job
  • Not belong to the clergy and not be a minister of any religion
  • Not be disqualified from public service and have no other legal impediment
  • Not fall under any reason for suspension of rights under article 38 of the Constitution

What you would do

  • Analyze and classify documents about complaints.
  • Control and enter received documents into the systems.
  • Advise users on the Commission's powers and their case.
  • Design control systems to distribute cases to the consultation rooms.
  • Check that rooms meet deadlines for review and response.
  • Follow up on case files and contact users and health service providers.

How the competition works

Stages:

  • Resume review on TrabajaEn, from October 21 to November 4, 2026
  • Technical knowledge exam, starting November 9, 2026
  • General Federal Public Administration knowledge exam, starting November 11, 2026
  • Management skills evaluations, starting November 12, 2026
  • Experience evaluation and merit review, starting November 17, 2026
  • Interview with the Selection Technical Committee, starting November 24, 2026
  • Final decision, starting November 24, 2026

Minimum score: 70 puntos en una escala de 0 a 100, sin decimales, para el examen técnico, la subetapa de conocimientos y para ser persona finalista

Documents you will need:

  • TrabajaEn Welcome Document with the contest folio
  • TrabajaEn Resume form, signed and with the sworn statement that the data is true, not bound or spiral-bound
  • Valid official photo ID with photo and signature
  • Birth certificate or, if applicable, a valid temporary residence card with a work permit in Mexico
  • Professional license or degree registered with the SEP; for studies abroad, a SEP validity certificate
  • Documents that prove work experience, such as employment letters, appointment letters, contracts, pay slips, or IMSS or ISSSTE records showing start and end dates
  • Signed sworn statement that you are not a delinquent alimony debtor (provided by the agency)
  • Signed sworn statement that you have no criminal sentence for an intentional crime and are not disqualified from public service (provided by the agency)
  • Signed sworn statement about voluntary retirement programs, with official documents if applicable
  • Language certificate if the job requires a language, dated within the limit in the call

Important:

  • Passing results on the general knowledge exam are valid for one year.
  • Appointments are sent through the TrabajaEn message center at least two business days in advance. Check it often.
  • Documents are sent as scanned files in a compressed folder to larojas@conamed.gob.mx. Documents not sent or not readable can lead to disqualification.
  • Interviews may be held by videoconference, but candidates must be present at the offices of the Dirección General de Recursos Humanos y Organización of the Secretaría de Salud.

We wrote this summary automatically from the official call. Only the call published in the Diario Oficial de la Federación counts: read it before you register.

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