Medical Directorate (Guidance and Management)
Secretaría de Salud · Comisión Nacional de Arbitraje Médico
En español: Dirección Médica (Orientación y Gestión)
This job in plain words
This job gives expert medical guidance and advice to people who use health services. It also decides whether a complaint about a possible problem in medical care is accepted, and works to get a quick solution from health providers.
Can you apply?
People who meet the education and experience requirements for the job can apply. They must be Mexican citizens with full rights, or foreign nationals whose immigration status allows them to do the job.
- Education
- Bachelor's degree · Degree holder
- Fields of study
- Medicina (carrera genérica, área Ciencias de la Salud), Salud (carrera genérica, área Ciencias de la Salud)
- Experience
- At least 4 years
- Experience areas
- Medical sciences: Internal medicine
- Medical sciences: Surgery
- Psychology: Counseling and guidance
Also:
- No language required.
- No travel required.
- Skills test: Leadership (50%) and Negotiation (50%).
- Minimum score of 70 points on the technical knowledge exam.
General requirements for every competition
- Be a Mexican citizen with full rights, or a foreign national whose immigration status allows the job
- Not have been sentenced to prison for an intentional crime
- Have the skills needed for the job
- Not belong to the clergy and not be a minister of any religion
- Not be disqualified from public service and have no other legal impediment
- Not fall under any reason for suspension of rights under article 38 of the Constitution
What you would do
- Decide whether to accept a complaint about possible medical irregularity.
- Analyze the medical information presented by the user.
- Guide and advise users on the authorities that can help them.
- Coordinate the proper assembly of complaint files.
- Supervise compliance with commitments made through immediate management.
- Coordinate with institutions to apply agreements for immediate medical care.
How the competition works
Stages:
- Resume review on TrabajaEn, from October 21 to November 4, 2026
- Technical knowledge exam, starting November 9, 2026
- General Federal Public Administration knowledge exam, starting November 11, 2026
- Management skills evaluations, starting November 12, 2026
- Experience evaluation and merit review, starting November 17, 2026
- Interview with the Selection Technical Committee, starting November 24, 2026
- Final decision, starting November 24, 2026
Minimum score: 70 puntos en una escala de 0 a 100, sin decimales, para el examen técnico, la subetapa de conocimientos y para ser persona finalista
Documents you will need:
- TrabajaEn Welcome Document with the contest folio
- TrabajaEn Resume form, signed and with the sworn statement that the data is true, not bound or spiral-bound
- Valid official photo ID with photo and signature
- Birth certificate or, if applicable, a valid temporary residence card with a work permit in Mexico
- Professional license or degree registered with the SEP; for studies abroad, a SEP validity certificate
- Documents that prove work experience, such as employment letters, appointment letters, contracts, pay slips, or IMSS or ISSSTE records showing start and end dates
- Signed sworn statement that you are not a delinquent alimony debtor (provided by the agency)
- Signed sworn statement that you have no criminal sentence for an intentional crime and are not disqualified from public service (provided by the agency)
- Signed sworn statement about voluntary retirement programs, with official documents if applicable
- Language certificate if the job requires a language, dated within the limit in the call
Important:
- Passing results on the general knowledge exam are valid for one year.
- Appointments are sent through the TrabajaEn message center at least two business days in advance. Check it often.
- Documents are sent as scanned files in a compressed folder to larojas@conamed.gob.mx. Documents not sent or not readable can lead to disqualification.
- Interviews may be held by videoconference, but candidates must be present at the offices of the Dirección General de Recursos Humanos y Organización of the Secretaría de Salud.
We wrote this summary automatically from the official call. Only the call published in the Diario Oficial de la Federación counts: read it before you register.
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