Your steps to apply
Head of Citizen Contact Department
Secretaría de Medio Ambiente y Recursos Naturales · Guanajuato · Closes in 10 days
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1 Check you can apply You are here
Anyone who meets the education and experience rules for the job and the legal rules can apply. You can be a Mexican citizen with full rights, or a foreigner whose migration status allows you to do the job.
Education: Bachelor's degree · Holds a degree
Accepted degrees:
- Agronomía
- Psicología
- Administración
- Educación
- Administración Pública
- Ciencias Sociales
- Bioquímica
- Computación e Informática
- and 7 more
Experience: 2 years of experience
In these areas:
- National law and legislation
- Business organization and management
- Environmental engineering and technology
- Educational theory and methods
- Administration
- Political science
- Public administration
- General economics
Legal requirements:
- Be a Mexican citizen with full rights, or a foreigner whose migration status allows the job
- Not have been sentenced to prison for an intentional crime
- Be fit for public service
- Not belong to the clergy or be a religious minister
- Not be disqualified from public service or have another legal or administrative impediment
- Not fall under the cases in article 38, section VII of the Constitution
2 Register on TrabajaEn
Registration: October 28 to November 11.
Register on the website www.trabajaen.gob.mx for free and accept the rules to get your participation folio. Check your TrabajaEn Message Center often, because all invitations and notices are sent there.
To register you need your CURP and RFC, a TrabajaEn account and an up-to-date TrabajaEn CV. When you register for this job you get a folio number: keep it, you need it at every stage.
3 Exams and documents
The stages of the contest:
- Candidate registration and CV review: October 28 to November 11, 2026
- Technical and general knowledge exams: starting November 17, 2026
- Skills assessment: starting November 17, 2026
- Document review: starting November 17, 2026
- Experience and merit evaluation: starting November 17, 2026
- Interview with the Selection Committee: starting November 17, 2026
- Final decision on the winner: starting November 17, 2026
Look on TrabajaEn for the topics of the knowledge exam of your job, and check your messages often: that is where your exam and document-check appointments arrive.
Keep in mind:
- If you do not win, you can join the candidate reserve for one year if you score at least 70 points.
- The Committee did not authorize reactivating folios for reasons caused by candidates.
- Photocopies cannot replace original documents, and papers without job start and end dates are not valid.
- Pregnancy tests or HIV/AIDS tests will not be required to take part.
Documents for the document check (tick them when you have them):
4 Interview and result
The interview is with the Selection Technical Committee: prepare examples of your experience in the duties of the job. Then the committee chooses the winner. If you are a finalist and do not win, you join the candidate reserve for the job for one year.
The duties of the job:
- Give general guidance to users to help them find the service they need.
- Send user requests to the specialized technical staff for advice.
- Register and process requests that come into the Secretariat.
- Check that requests meet the established requirements.
- Supervise user satisfaction surveys and take corrective measures.
- Handle user complaints and suggestions and keep a record of them.
Kandidatu is an independent website: only the official posting counts. Read it before you apply.