kandidatu France

IT and office support technician

Secrétariat Général · State civil service

En français : Technicienne d'assistance en informatique et bureautique

This job in plain words

You help staff use their computer, tools and IT services, based in Paris La Défense. You handle support requests, fix technical incidents and follow them until they are solved. Remote work is possible.

Open to non-civil servants Remote work possible

Can you apply?

Open to any qualified candidate, civil servant or not. A non-civil servant would be hired as a contract agent, after no suitable civil servant applies.

Category
Category B (intermediate)
Diploma
Not stated
Experience
Experienced
Contract
Civil servants (titulaires) or contract agents. For a contract agent, a 3-year contract is expected (to be confirmed).

The profile they want:

  • Know hardware, operating systems, networks and IT security.
  • Have a service-oriented mindset and work well in a team.
  • Master installing and maintaining local equipment.
  • Listen to, record and follow up support requests.
  • Handle emergencies and respect deadlines.

What you would do

  • Handle support requests from users.
  • Diagnose and fix technical incidents.
  • Keep workstations in good working order.
  • Follow up incidents and keep users informed.
  • Advise and train users on how to use workstations.

How to apply

Apply by email to the employer, sending your CV and cover letter.

Documents to send:

  • CV (required)
  • Cover letter (required)

Good to know:

  • Remote work possible.
  • Shared office.
  • Position vacant from 1 January 2027.
  • Category B (intermediate professional grade).

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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