kandidatu France

IT user support and deployment technician

Nantes Métropole · Local government

En français : Technicien support utilisateurs et déploiement informatique

Applications are closed

The deadline was October 29, 2026. These similar jobs are still open:

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This job in plain words

You help Nantes Métropole staff use their IT tools, including requests, accounts, computers and smartphones. The job is based in Nantes, in a team of 6 technicians, for a fleet of 11,000 computers and 6,000 smartphones.

Open to non-civil servants

Can you apply?

Open to civil servants and contract staff. A contract worker can be hired if no civil servant application has succeeded. The post is category B (technician grades).

Category
Category B (intermediate)
Diploma
High school diploma (bac) · IT training from bac to bac+2/3 (BTS SIO, DUT/BUT Informatique, TSSR)
Experience
Significant user support experience is an asset
Contract
Open to civil servants (titulaires) and contract staff. For contract staff: fixed-term contract up to 3 years, renewable up to 6 years in total.

The profile they want:

  • IT training from bac to bac+2/3 (BTS SIO, DUT/BUT, TSSR).
  • Experience in user support, helpdesk or IT asset management.
  • Good knowledge of Windows workstation environments.
  • Knowledge of identity and access management (IAM, Active Directory).
  • Practice with ticketing and asset management tools.
  • Basic PowerShell scripting is a plus.

What you would do

  • Handle service requests from users until they are resolved.
  • Manage user accounts and access rights (IAM, Active Directory).
  • Take part in projects to deploy computers, tools and access.
  • Supervise on-site service providers (prestataires).
  • Track stock, equipment and the life cycle of hardware.
  • Support users through changes.

How to apply

Apply on the employer's website, using the 'Apply on the employer site' button on the offer page.

Good to know:

  • This job vacancy is open for 2 similar posts.
  • The post is vacant from 01/11/2026.
  • Occasional on-site visits are possible.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.