kandidatu France

IT support technician (hotline)

Centre Hospitalier Universitaire de Poitiers · Public hospitals

En français : Technicien support informatique (hotline)

This job in plain words

You are a first-level IT support technician on the hotline at the CHU de Poitiers, attached to the IT department. The job is a full-time permanent contract (CDI) and includes on-call duty outside office hours once every 8 weeks.

Open to non-civil servants

Can you apply?

The job is open to civil servants (titulaires) of the hospital public service and to contract staff.

Category
Category B (intermediate)
Diploma
Two-year degree (bac+2) · Bac+2 level training in IT
Experience
A first experience in IT support or helpdesk is appreciated
Contract
Civil servants (titulaires) and contract staff; permanent full-time contract (CDI) from 1 July 2026

The profile they want:

  • Bac+2 diploma in IT
  • A first experience in IT support or helpdesk would be appreciated
  • Able to identify and diagnose a hardware or software fault
  • Work together with the teams
  • Sense of service and care for good quality user support

What you would do

  • Take user requests by phone
  • Run remote diagnostics and suggest a suitable solution
  • Solve technical incidents using the tools available, such as remote access
  • Support users with workstations and IT applications
  • Record, track and log requests in the Help Desk software
  • Take part in on-call duty once every 8 weeks

How to apply

Apply on the employer's website, using the link from the official offer on Choisir le Service Public.

Good to know:

  • Full-time permanent contract (CDI)
  • On-call duty once every 8 weeks, outside office hours
  • Workplace in Poitiers

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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