IT support technician (hotline)
Centre Hospitalier Universitaire de Poitiers · Public hospitals
En français : Technicien support informatique (hotline)
This job in plain words
You are a first-level IT support technician on the hotline at the CHU de Poitiers, attached to the IT department. The job is a full-time permanent contract (CDI) and includes on-call duty outside office hours once every 8 weeks.
Can you apply?
The job is open to civil servants (titulaires) of the hospital public service and to contract staff.
- Category
- Category B (intermediate)
- Diploma
- Two-year degree (bac+2) · Bac+2 level training in IT
- Experience
- A first experience in IT support or helpdesk is appreciated
- Contract
- Civil servants (titulaires) and contract staff; permanent full-time contract (CDI) from 1 July 2026
The profile they want:
- Bac+2 diploma in IT
- A first experience in IT support or helpdesk would be appreciated
- Able to identify and diagnose a hardware or software fault
- Work together with the teams
- Sense of service and care for good quality user support
What you would do
- Take user requests by phone
- Run remote diagnostics and suggest a suitable solution
- Solve technical incidents using the tools available, such as remote access
- Support users with workstations and IT applications
- Record, track and log requests in the Help Desk software
- Take part in on-call duty once every 8 weeks
How to apply
Apply on the employer's website, using the link from the official offer on Choisir le Service Public.
Good to know:
- Full-time permanent contract (CDI)
- On-call duty once every 8 weeks, outside office hours
- Workplace in Poitiers
We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.
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