kandidatu France

IT support and device management technician

Mairie de Troyes · Local government

En français : Technicien support et gestion de parc

This job in plain words

You work in Troyes, in the city's IT department (34 staff). You manage about 1,500 workstations and help users of the city, Troyes Champagne Métropole and the CMAS.

Open to non-civil servants

Can you apply?

Civil servants (technician grades) and contract staff can apply. A contract worker can be hired when no civil servant has applied.

Category
Category B (intermediate)
Diploma
Not stated · Higher education diploma in computing
Experience
Successful experience in device management and/or IT support (length not stated)
Contract
Civil servants (titulaires) and contract staff. Contract of up to 3 years, renewable up to 6 years in total.

The profile they want:

  • Higher education diploma in computing.
  • Experience in device management or IT support.
  • Good knowledge of Microsoft Windows.
  • Knowledge of OS deployment and at least one software distribution tool.
  • Ability to prioritise projects and diagnose faults.
  • Good people, communication and writing skills.

What you would do

  • Prepare, install and manage workstations and their peripherals.
  • Check the security of equipment.
  • Manage the inventory of deployed hardware.
  • Track workstation updates and install software remotely.
  • Create group policies (GPO).
  • Help users solve their IT problems.

How to apply

Apply on the employer's website, using the link in the offer on Choisir le Service Public.

Good to know:

  • Category B. Open grades: Technicien, Technicien principal 2nd class and 1st class.
  • Post vacant from 1 January 2027.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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