kandidatu France

IT support technician

Eurometropole de Strasbourg · Local government

En français : Technicien·ne support informatique

This job in plain words

This IT support technician job is based in Strasbourg, in the Digital and Information Systems Department. You will be the first contact for users with their IT requests.

Open to non-civil servants

Can you apply?

Civil servants and contract workers can apply. The job is open to the grades of technician, senior technician (2nd class) and senior technician (1st class).

Category
Category B (intermediate)
Diploma
Two-year degree (bac+2) · Bac+2 in IT, telecommunications or equivalent
Contract
Civil servants and contract staff. For a contract worker: contract of up to 3 years, renewable up to a maximum of 6 years.

The profile they want:

  • Bac+2 in IT, telecommunications or equivalent.
  • Good command of office software and computer configuration.
  • Knowledge of security principles and acceptable use policies.
  • Knowledge of the ITIL framework and asset management software.
  • Clear and effective communication by phone.
  • Strong focus on user service.

What you would do

  • Welcome users.
  • Handle first-level IT incidents.
  • Manage loans of mobile equipment, such as laptops and mobile phones.

How to apply

Apply on the employer's recruitment website, with a cover letter and a CV.

Documents to send:

  • Cover letter
  • CV

Good to know:

  • Annual working time of 1593 hours for a full-time job.
  • The job is vacant from 1 December 2026.
  • Remote work is not stated in the offer.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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